Before you start withdrawing cryptocurrency on WhiteBIT Georgia, please note the following important points:

• In the withdrawal window, always check the list of networks (token standards, accordingly) that are supported on WhiteBIT Georgia. And make sure that the network through which you are going to withdraw is supported on the receiving side. You can also check the network browser of each individual coin by clicking on the chain icon next to the ticker on the balances page;

• Make sure you enter the correct withdrawal address of the corresponding network;
• Remember that there is a Memo (destination tag) for some currencies such as Ripple (XRP) and Stellar (XLM). Correct memo completion is a necessary condition for your balance to be credited after withdrawal. However, if memo is not required on the receiving end, simply enter "12345" in the appropriate field or check the "I don't have a memo tag" box.

Be careful: if you enter incorrect information when making a transaction, your assets may be irretrievably lost. Please make sure that the information you use to withdraw your funds is correct before each transaction.

How to make a cryptocurrency withdrawal using a website?

Before making a withdrawal, make sure that the desired asset is on your "Main" balance. In case the funds are not on the "Main" balance, you can make a transfer between balances directly on the "Balances" page. 

Just click on the "Transfer" button to the right of the ticker of the currency you want to withdraw. 

Then select from the drop-down list the transfer from "Trade" to "Main" balance, specify the amount of assets to "Confirm". Your request will be completed instantly.

Please note: even if your funds are not on the "Main" balance, the system will automatically prompt you to transfer them from the "Trade" balance during the withdrawal confirmation.

When the funds are already on the "Main" balance, you can proceed to the withdrawal itself. Let's understand step-by-step how to withdraw funds from WhiteBIT Georgia to another platform using Tether (USDT) as an example. 

1. Navigating to the withdrawal form

From the main website menu at the top, click "Balances" and then select "Total" or "Main".

Find the currency by USDT ticker and click on the "Withdraw" button. You can also use the "Withdraw" button in the upper right corner of the balances page and select the desired asset from the drop-down list. 

2. Filling out the withdrawal form

Read the important information at the top of the withdrawal window. Select the network through which the withdrawal will be made, enter the address where the funds will be sent (it can be found on the receiving platform), and specify the withdrawal amount.

Please take into account the minimum withdrawal amount and the fee (with the switch you can choose to deduct the fee or add it to the entered amount). More information about the minimum amount and commission for each coin network can be found on the "Fees" page by specifying the ticker of the coin you need in the search bar. 

Then click the "Continue" button. 

3. Withdrawal confirmation

You will need to confirm your withdrawal using the code sent to the email that is linked to your WhiteBIT account, as well as via 2FA (if you have Two-factor authentication or Passkey enabled).

Please note that the code you will receive in the mail is valid for 180 seconds. Enter it in the corresponding field in the withdrawal window. 

Important: In case you did not receive an email with a code from WhiteBIT Georgia or received it late, we recommend that you add the email address system@whitebit.com to your contact list, trusted senders list or whitelist in your email settings. Also, move all emails from WhiteBIT from your Spam and Promotions folders to your Inbox. You can read more in our article at the link.

4. Checking withdrawal status

Any withdrawal in your WhiteBIT Georgia account is displayed in the "History" in the "Withdrawals" section and the funds are withdrawn from the "Main" balance.

All withdrawals usually take from one minute to one hour. However, there may be exceptions if the network or provider is overloaded. If you have difficulties with your withdrawal, please contact our support team.

Support

In case of any questions related to the functionality of our exchange, you can:

• Leave a request on our website;
• Write to the support email: support@whitebit.ge;
• Write to the chat using the button in the lower right corner of the screen.