The virtual WhiteBIT card is a product, available on WhiteBIT Georgia, that you can use anywhere in the world. Detailed instructions on how to get it are available on this page. If you have already got a WhiteBIT card, this article will be useful for understanding all the aspects of using it.
You can manage your WhiteBIT card directly on the card page, where you can find basic information, including balance, available currencies, and tariff plan. On the same page, you can deposit or withdraw funds, change the plan, and block or unblock the card.
Please note: currently, only WB GEL is available for use with the WhiteBIT-card.
Balance
The card balance on WhiteBIT Georgia is synchronized with PayUnicard ( you can also download the application version of PayUnicard for Android and IOS). The total balance is displayed in the currency that is selected as the main currency for the card. If there is more than one currency on the balance, their total equivalent in the main currency will be displayed. When you add a second card, the total balance for both cards will be displayed in the same way.
Change the card name
There are no limits for changing the card name. To do this, click on the pencil icon next to the card, enter the new name in the new window, and confirm the change.
Important: renaming the card on WhiteBIT Georgia does not affect the card name on PayUnicard.
Blocking the card
If you need to block the card, use the corresponding button with the lock icon in the name field and confirm your actions.
After that, a sign will appear at the top of the page with a warning that it is impossible to make payments with the card.
Important: to withdraw WBT from the holding, the card must be blocked. Also note that if there are funds remaining on the balance of the blocked card, they will not be available for use until the card is unblocked.
Please note that you must have 10 WBT in Holding to unblock the card. Click the "Unblock" button on the right side of the balance window, then "Confirm" in the new window. The lock icon will disappear and the card will become active again.
Deposit
You can top up your WhiteBIT card (in other words, withdraw funds from WhiteBIT Georgia to WhiteBIT card) in a few clicks, without entering your card details. Just click on the "Top up Card" button, and specify the currency and amount.
Important: The funds must be on your WhiteBIT Georgia account's Main Balance.
Click the "Continue" button to confirm the deposit. Specify:
1. Code from SMS to the number linked to PayUnicard or 2FA from PayUnicard
2. 2FA from your WhiteBIT Georgia account.
A notification of a successful transfer will appear on the screen.
Withdrawal
Withdrawing funds from the card (in other words, depositing to WhiteBIT Georgia) works according to the same algorithm as depositing. Just click the "Top up Exchange" button on the card page, select the currency, and specify the amount.
To confirm the withdrawal, you only need to enter the code from the SMS to the number linked to PayUnicard or 2FA from PayUnicard. The funds will be credited to your WhiteBIT Georgia Main Balance.
Change the tariff plan
This menu can be accessed from the main map page by clicking the "How to upgrade plan" button at the bottom right of the screen. After that, click "Upgrade to Premium" in the new window.
Important: You can upgrade your card from Standard to Premium, but there is currently no way to downgrade it back to Standard.
After clicking "Upgrade to Premium", you need to confirm your actions. Pay attention to the warning in the new window:
- If you signed up for an annual plan, the difference (between the cost of Premium and Standard plans) will be charged after you upgrade from the next month;
- If you have a monthly plan, the monthly payment will increase from the next month (up to the cost of the premium).
Click "Confirm" and enter the 2FA code from your WhiteBIT account.
You will receive a notification about the successful change of the tariff plan, as well as an SMS to the number linked to PayUnicard.
Important Information: At this moment, adding a second card is not available for WhiteBIT Georgia.
Support
In case of any questions related to the functionality of our exchange, you can:
- Leave a request on our website;
- Write to the support e-mail: support@whitebit.ge;
- Write to the chat using the button
in the lower right corner of the screen.